The Device List is a device inventory report that provides you the ability to edit or delete the device asset record, as well as assign devices to employee records and/or billing services.
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Managing your device records
Add a new device record
To add new device inventory,
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Once the device has been added, you can then associate the record to an employee and/or a service record.
Edit an existing device record
Click the pencil icon in Edit column to open a new window which will allow you to edit modify the device information.
Locate the device record.
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When managing your device statuses, the valid values are Active, Retired / Disposed, Repair, Pending Return, In Stock, Lost, Stolen, QA, or QA Unconfirmed / Pending.
Click Accept to save your changes.
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Delete a device record
Click the red x icon in Delete column to open a new window which will allow you to delete the device.
Locate the device record.
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Try filtering on the IMEI associated with the device. |
Click the red x icon under the Device - Delete column.
Confirm the action by selecting the action button Delete.
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Managing your employee to device mapping
Map a device to an employee
To associate a device to an employee, click on the person icon under the Assign - User column.
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Click on the person icon under the Assign - User column.
Select the employee name from the Select User drop-down.
Click Associate to save your changes.
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Remove employee association from the device
To remove a device to an employee, click on the red X icon under the Assign - Delete column.
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| Info |
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Try filtering on the IMEI associated with the device. |
Click on the red X icon under the Assign - Delete column..
Select the employee name from the Select User drop-down.
Click Delete to remove the association.
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Managing your service to device mapping
To associate a service to an a device, click on the phone icon under the Assign - Line column.
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