The Service Catalog page, as part of the Service Catalog application, manages requests for services using wireline provisioning. Authorized users can leverage user profiles, structured workflows, and a configurable approval process to initiate service requests. The service catalog can be customized to match business needs and automate transactions, including placing security measures to control what services a user can order.

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New Request

This section displays the list of new requests a user can place.

• New Quoting Request

Once a new request is placed, the designated users will receive a notification for approval. The user can review the request status in Quote Tracking.

• New Circuit Order

Once a new request is placed, the designated users will receive a notification for approval. The user can review the order status in Order Tracking.

Disconnect Request

This section displays the list of disconnect requests a user can place.

• Order Disconnect Line

Once a disconnect request is placed, the designated users will receive a notification for approval. The user can review the order status in Order Tracking.