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This is the first stage of an invoice from which all the validations can be made. When an invoice is added, it is automatically classified into the Inbox pending matters for its future analysis and control.

The user can massively move invoices by selecting multiple invoices with the selection box and clicking Massive Move to Paybox.

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The Status column identifies the status of the invoice according to the percentage difference of the invoice compared to last invoice.

  • The green circle icon indicates 0% - 5% difference.

  • The yellow circle icon indicates 5.1% - 50% difference.

  • The red circle icon indicates 50.1% - 100% difference.

Filter Inbox List

Using the Inbox filters to manage your workload

Click Filters to expand the section to display the filter options.

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  • Difference from Last Invoice: Select the percentage difference compared to last invoice from drop-down list. Valid values are 0% - 5%, 5.1% - 50%, or 50.1% - 100%.

  • Invoice Date: Select the specific month from drop-down list.

  • Vendor: Select the specific vendor from drop-down list.

  • Country: Select the specific country from drop-down list.

  • Status Invoice: Select the status of invoice from drop-down list. Valid values are Pre-approved or Not Pre-approved.

  • On Hold?: Select if the invoice is on hold from drop-down list. Valid values are Yes or No.

  • Invoices Pending Approval: Select the invoices pending approval from drop-down list. Valid values are For me, By another approver/level, or All.

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Click Search to display list.

The list can be exported to a spreadsheet by clicking the XLS icon.

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View Late Fee

Click the red triangle icon in Late Fee column to open a new window which will allow to view the invoice late fee.

Navigating the Inbox summary list

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Columns available in the Inbox

Column

What it means…

App to Paybox

A green check mark will be visible when you are the next approver.

App History

See who has approved the invoice to-date.

Vendor

The billing vendor.

Account

The billing account number.

Account Description

The client-defined description for the account.

Invoice Number

The invoice number, as provided by the vendor.

Corporate Name

The corporate name associated with the received invoice.

Status

You may select Place On Hold for the invoice, which will prevent the invoice from being approved until the hold is cancelled. If the invoice is on hold, a red clock icon will be populated under this column.

On Hold - Date

Populates when the action link Place On Hold is selected.

On Hold - Days

Populates when the action link Place On Hold is selected.

On Hold - User

Populates when the action link Place On Hold is selected.

Validations

There are multiple validations that can be present in the Inbox as they vary by client. Check out the different validations and how to resolve them in this article.

*Note: you may not be able to approve an invoice if there is an unresolved validation.

Date - Invoice

The invoice date.

Date - Due

The date when payment is due.

Invoice Amount - Cur

The standardized currency of your invoice (i.e. USD, CAD, GBP).

Invoice Amount - Converted

The standardized / converted Current Charge amount.

Invoice Amount - Past Due

The standardized / converted Past Due amount.

Invoice Amount - Cur

The native currency of your invoice (i.e. USD, CAD, GBP).

Invoice Amount - Original

The native Current Charge amount.

Invoice Amount - Past Due

The native Past Due amount.

Time Line

The number of days the invoice has been in the Inbox.

Update

Refresh your invoice with the new GL codes or validation changes.

Pending to Archive

Complete bulk approvals

The user can massively move invoices by selecting multiple invoices with the selection box and clicking Massive Move to Paybox. Perform the following steps to move selected invoice(s) to Paybox:

  1. Find the invoice(s).

  2. Choose the invoice(s) by clicking the check box in first column.

  3. Enter a comment in Enter Your Comments field.

  4. Click Massive Move to Paybox.

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Manage Approval

Click the number in History column to open a new window which will allow to view the invoice approval history.

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Click the check list icon in See Detail column to open a new window which will allow to view the account disputes.

Massive Move to Paybox

Perform the following steps to move selected invoice(s) to Paybox:

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Find the invoice(s).

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Choose the invoice(s) by clicking the check box in first column.

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Enter a comment in Enter Your Comments field.

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